FAQ

General


Children below 12 years must be accompanied by a person of full age.  
No, not directly in front of the Haus der Musik. Additionally , you'll need an entry permit for coaches/buses that enter the Viennese 1st district. The next available coach stop is located at the Kursalon Hübner (Johannesgasse 33).  
The museum can be contacted by phone daily from 10am - 10pm. Email inquiries will be processed on weekdays.      
Yes, if you return on the same day. In this case, please inform our staff.  
Please sign up in advance and as soon as possible, so that we can coordinate your visit and avoid overcrowding in the museum. We want you and your group/class to enjoy your visit as much as possible. Please understand that we will give priority to signed up groups. You can sign up via phone under 0043 1 513 4850, email at info@hdm.at or via our online form.  
Yes, all public areas of Haus der Musik are accessible without any restrictions via elevator.  Wheelchair-accessible restroom are on the ground floor - please inform our staff at the cash desk.  
You can buy regular adult tickets on www.wien-ticket.at in advance. All other tickets (reduced, groups, family tickets etc.) can only be purchased on the spot at the museum cash desk.
Ideally, to make full use of our terminals, the recommended age for children is 5 and above. A visit is of course still possible for our younger visitors, focusing on selected installations and rooms.
Haus der Musik offers a variety of guided tours: special tours for children, kindergarten and school tours, tours as part of company parties or special occasions. In any case, please contact us as soon as possible via phone under 00431-513 4850-26 or via email at info@hdm.at Please visit www.hdm.at/musikvermittlung for more details.    
Daily from 10AM - 10PM (also on weekends and holidays)  
The nearest public transport stations are Karsplatz/Oper (U1, U2, U4, 1, 2, D, 71) or Stephansplatz (U1, U3) and Schwarzenbergplatz (2, D, 71)  
You can take your stroller/pram to the museum. All levels are accessible via elevator. You may leave your stroller at our cloakroom. A baby changing unit is available on the goundfloor (please contact our cashdesk staff). Eating and drinking in the museum is not permitted. You can always come downstars, have a rest in our inner courtyard and then continue your visit.
Haus der Musik is an interactive soundmuseum with 4 floors. On the 1st floor you can find the museum of the Vienna Philharmonic. The 2nd floor is dedicated to the world of tonal and sound phenomena - here you can experiment with different sounds. On the 3rd floor 'The Great Composers' you'll find everything you need to know about the most famous composers (Mozart, Beethovevn, Schubert,...) that used to live and work in Vienna. The 4th floor is once again dedicated to multimedia content - the virtostage.
No - backpacks, jackets, big bags and luggage must be handed in at the cloakroom. You may take handbags and small bags with you. The cloakroom is directly at the cash desk, permanently manned and free of charge.  
No, Food and Drinks are not allowed in the museum. You can always take a break in our glass-covered inner courtyard and continue your tour later.

Haus der Musik

Seilerstätte 30, A-1010 Vienna  

Opening Hours

daily 10:00am - 10:00pm   
Telephone
+43-1-513 48 50
Email
Website
www.hdm.at

A Museum of Wien Holding